If you’d like to return a diamond simply email us at firstname.lastname@example.org with your order number.
We’ll process your request and give you a Return Authorization (RA) and email you a pre-paid shipping label.
Simply print the pre-paid shipping label and return in the original packaging. Be sure to include your ring’s GIA certificate.
Refunds will be processed in 2 to 3 weeks upon receiving the diamond from you.
Rings that are modified or damaged are not returnable.
If a diamond is lost on the way to you, please report within 3 days otherwise we will not be liable.